What is a Puffback?
It's the discharge of soot into your home due to a malfunction of the heating system. It can occur with oil or gas, forced air or hot water systems. The result is soot damage to all interior surfaces, carpet, furniture and contents. In some situations following a fire or furnace malfunction, soot may seep into the HVAC system and ductwork and must be neutralized by cleaning, sealing, and deodorizing. PuroClean Certified professionals can assess the severity of the damage, conduct a thorough inspection of the air ducts and furnace, and take the necessary steps to restore your air duct system.
PuroClean Certified is the complete mitigation and restoration company that is uniquely qualified to remedy your puffback claim. We provide fast and accurate itemized estimates.
Our Certified Technicians Will:
- Respond 24 hours a day, 7 days a week
- Completely remove soot and odor from ceilings, walls, floors, fixtures and contents
- Clean and deodorize the structure
- Professionally clean your carpet and upholstery
- Return your home to its pre-loss condition
What To Do When a Puffback Occurs
- Shut off your heating system and call the repair company
- Contact your Insurance Agent or Adjuster
- Contact PuroClean Certified at 888.464.7880 to remove the soot from your building and property
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